As a recovered Catholic and current therapist, I came to see most people are not skilled in the art of listening and typically filter out what they feel does not directly apply to them. The volume or temperature of a room registers more strongly with people accustomed to existing only in their own little world. Easier to tune out repetitive messages then. Maybe the message should evoke enthusiasm that congregants can be catalysts for positive change. Many people respond well when they believe they are needed and valuable rather just another sin waiting to happen.